The Garden Gate

How buying through this lane works

The button hands you over

Every honey-coloured button on this lane opens the product's own page at the retail shop that stocks it, in a new tab. Nothing is sold here. We hold no stock, take no card details and never see a basket. The page you land on is the shop's, and from that moment the shop is the one you are dealing with.

That is also why the price under a card can differ from the price on the page you land on by a few cents or a few hours. Our figures come from the shop's own feed and refresh on a schedule; the shop's own page is always the one that counts. Read it before you pay.

Orders, payment and warranty

Payment, confirmation emails, shipping notices, cancellations, replacements and warranty claims all belong to the shop that took the order. They hold the receipt and they are the only ones who can act on it. If a set arrives with a cracked roof or a missing kitten, open the order on the shop's own site and use its returns flow — that is the route that works.

Manufacturer warranty on these toys runs through the maker and the retailer, not through a catalogue. We can tell you what is meant to be in a box. We cannot send you the piece that is not.

What we can help with

Anything that lives on this lane: which figures come with which building, what a piece count actually includes, which of two pairings is the better buy, and whether a set is still in the line. Write to the post box and ask.